This Cookie Policy is applicable to cookies (hereinafter referred to as "Cookies" and detailed below) collected, stored and used by Sony Pictures Networks India Private Limited having its registered office at Interface Building 7, Floor 45, Malad (West), Mumbai – 400064, India ("SPN") either through its owned, controlled and operated website located at https://www.sonyliv.com/ and/or app named SonyLIV (collectively and individually referred to as "SonyLIV"), in connection with individual Users' ("User", "You", or "Your") access to or use of SonyLIV services. SonyLIV is available on various platforms and devices like mobile phones, tablets, smart televisions, set top boxes and various other devices on which SonyLIV is embedded or otherwise made available.
SPN uses Cookies to improve Your SonyLIV experience. SonyLIV may have links to third- party websites and services. However, this Cookie Policy is not applicable to such third- party websites and services. All such third party websites and services are governed by their respective cookie policies which we advise you to review prior to accepting the same.
By continuing to visit or use SonyLIV, You are agreeing to the collection, storage and use of cookies for the purposes described in this Cookie policy. This Cookie Policy should be read together with our Privacy Policy and Terms of Use.
A Cookie is a small data or text file that SonyLIV stores on Your computer or mobile, tablet or other devices ("Devices") when you visit SonyLIV, to the extent You agree to such storage. This enables SonyLIV to remember Your actions and preferences (such as login, location etc.) over a period of time, so You do not have to keep re-entering the same whenever you come back to SonyLIV, after visiting another app or website thereby making Your next visit easier. Cookies also enable SPN to identify and learn more about Your interests and preferences while using SonyLIV and curate content basis the same.
The saving of a Cookie on a Device is governed by user-defined settings of the web-browser or device. If You have accepted the option to allow the collecting and saving of Cookies through Your web-browser or device, they will be integrated into the pages and content You have viewed and may be temporarily stored in a dedicated location on Your web-browser or Device. Such Cookies will be readable only by the entity issuing such Cookies.
SPN uses Cookies to collect and store information when You access SonyLIV. SPN uses Cookies for various purposes such as:
To help You better understand how SPN use Cookies, please see the information below:
| Sr. No | Cookie Types | Purpose |
|---|---|---|
| 1 | Essential |
These Cookies are necessary to allow SPN to operate and provide access of SonyLIV to the Users. These Cookies are mandatory for SPN to collect to ensure a User is able to access SonyLIV. These Cookies cannot be turned off. An example of Essential Cookies would be Cookies that let SPN authenticate and identify You when you use SonyLIV. These types of Cookies also help us to enforce our Terms of Use, prevent fraud and maintain the security of SonyLIV. At times, certain Essential Cookies are dropped on your Device by associated third-parties that help SPN provide enhanced services. However, such third-party Essential Cookies are not used for processing any of Your personal data for profiling, remarketing or retargeting. |
| 2 | Session | Session Cookies are temporary in nature and deleted from your Devices when You close your web browser. For example, these Cookies help us to remember Your preferences and prevent You from needing to re-enter information You previously provided (for example, during User sign up). Unless You have turned off the collection of Session Cookies while using the web-browser, SPN uses Session Cookies to track Your usage of SonyLIV when You access SonyLIV from such web-browser. You may refuse to accept Session Cookies by changing the settings on Your web browser. SPN also uses these Cookies to collect information (such as popular pages, conversion rates, viewing patterns, click-through and other information) about Users' use of SonyLIV so that we can enhance and personalize SonyLIV for Your better experience. However, if You change Your settings to refuse Session Cookies, You may be unable to access certain parts of SonyLIV. |
| 3 | Analytics | These Cookies are used by SPN or third-party service providers when You interact with SonyLIV to collect information about Your use of SonyLIV and other websites and apps, Your response to ads and emails, and to deliver ads that are more relevant to You and for analytics and optimization purposes. Third parties include search engines, providers of measurement and analytics services, social media networks, and advertising companies. Third parties use Cookies in the process of delivering content, including ads relevant to your interests, to measure the effectiveness of their ads, and to perform services on behalf of SPN. |
You have a choice on how SPN uses Cookies and similar technologies such as browser storage and plug-ins with respect to Your use and access of SonyLIV. Please note that if You limit SPN's ability to use Cookies and use similar technologies, You may deteriorate Your overall user experience of SonyLIV since it may no longer be personalized to You. It may also prohibit You from saving customized settings like Your log-in information.
You have the choice to delete or disable all or part of the Session Cookies and using Your web-browser or Device.
When You access SonyLIV for the first time, a pop-banner will inform You of the use of Cookies and provides a direct link to this Cookie Policy. The banner will require You to accept or decline the collection of Session Cookies and Analytics Cookies by SPN.
The personal data collected by SPN through Essential Cookies and Session Cookies that may be placed on your web-browser or Device will not be stored by SPN for longer than is necessary to fulfil the purposes covered herein and such collection will be governed by SPN's Privacy Policy. Information captured through Analytics Cookies is generalized/anonymised and does not relate to one particular User.
The below table lists down the various Cookies that are dropped on SonyLIV:
| What are the cookies that will be collected? | Domain | Purpose | Category |
|---|---|---|---|
| (Essential/Session/Analytics) | |||
| _ga | .sonyliv.com | This is third-party cookie which is used to identify unique users on SonyLIV and it expires after two years. | Analytics |
| _gid | .sonyliv.com | This cookie is used for tracking user behaviour. It expires after 24 hours of inactivity on the site. However, the same is only used for statistical analytics and not for any personalisation or profiling. | Analytics |
| _ga_0X2DQG01D4 | .sonyliv.com | This is third-party cookie used for internal tracking purpose. | Analytics |
| _abck | .sonyliv.com | This is third-party cookie for security purpose | Essential |
| ak_bmsc | .sonyliv.com | This is third-party cookie for security purpose | Essential |
You can change Your Cookie settings at any time, by going to Your browser settings section. SPN recommends that You enable all Cookie categories in order to have a better experience while using SonyLIV. Please note that if Your browser setting is already setup to block all Cookies then some of SonyLIV's features may not operate or otherwise be available as intended.
If You want to remove previously stored Cookies, You can manually delete the Cookies through Your browser settings. However, this will not prevent SonyLIV from placing further Cookies on Your Device unless You make changes to Your browser setting.
If You have any queries regarding this Cookie Policy, please contact SPN's Data Protection Officer, Mr. Ashok Nambissan by sending an email at dpo@setindia.com (via Your registered email id provided at the time of creation of Your Account or using which You availed the subscription of SonyLIV).
Last Updated: 8th October, 2021